Pega Training

Pega Systems Inc. it is a Cambridge, Massachusetts based Software Company. It is known as developing software for
Customer Relationship Management (CRM) and Business Process Management (BPM).
PEGA is an application development tool for BPM and CRM Applications. It uses no programming/coding to develop web & enterprise applications and it is a java basic engine. Since Pega has Drag or Drop UI and easily configurable application settings, develop the applications faster and good quality than in Java. The platform offers the possibility by streamlining, automating and documenting business processes in a way that can truly allow consolidation of multi-stream processing into one system. We provide the most comprehensive, practical, and up-to-date Pega training. There is a lot of frameworks built on the Pega Process Commander to support various aspects of business requirements.

Objectives of the Course

  • Understand the BPM concepts and workflows
  • Providing good knowledge of Pega concepts
  • Providing instructions for implementation of Pega concepts
  • Instructions to implement the BPM application
  • Implement web application with Pega application
  • Understand and implement UI Design, and Business logic by using Pega

Pre-requisites of the course

  • There are no Pre-requisites required for this course. However better knowledge of CRM and BPM is an added advantage

Who can attend this course

  • This course is aimed at beginners
  • Who wants to learn about better career
  • Who wants to switch to better career job opportunities
  • Who wants to understand concepts for providing better efforts estimates for Project

Pega Course Content

BPM Overview, Project Implementation Methodology, Class Structures & Hierarchy

  • Introduction to BPM
  • Introduction to PRPC
  • Smart BPM
  • Build for change
  • Application Documents
  • DCO
  • Application Express
  • PRPC frameworks
  • Class structure in PRPC
  • ECS
  • Inheritance
  • Class groups

Data Modeling

  • Define PRPC classes
  • Data branch
  • Property Types and Modes – Single and page properties

Process Flow – Flow & Flow Actions, SLA

  • Different flow shapes and their purpose
  • Usage
  • Creation
  • Flow Actions
  • SLA – Creation, Usage

User Interface

  • Properties display and validation
  • Layouts
  • Harness
  • Sections
  • Style Branding
  • Decision Rules
  • Creation of different decision rules, usage inflows and activities.

Declarative rules

  • Forward chaining
  • RDE
  • Declare constraints
  • Declare triggers
  • OnChange

Case Management

  • Workflow
  • Units of work
  • Work status
  • Locking
  • Design correspondence
  • Send correspondence

PRPC Database Concepts

  • Role of PegaRules DB
  • Link between rules and DB
  • Basic tables
  • Exposing column properties


  • Definition
  • Configuration
  • Steps
  • Parameters
  • Security
  • Common methods

Integration with external systems

  • SOA
  • HTTP
  • SOAP
  • WSDL
  • Connectors & Services
  • Listeners
  • Connect SQL

Rule Management & Security

  • Rule
  • Ruleset
  • Ruleset version
  • Rule resolution algorithm
  • Operator ID
  • Access group
  • Access role
  • Privilege

Performance, PRPC Guardrails & Topics revision

  • Clipboard
  • Alerts
  • Pre-flight
  • PAL
  • DB trace
  • Tracer
  • SMA
  • 10 guardrails
  • Iterative approach
  • Class structure
  • Build for change
  • Design intent driven  process
  • Security and object